Looking for A Bomb in Your Pocket? Crisis Leadership at Nokia India (A) Case Study Analysis Help, we have best experts to help you in your case homework and assignments. You can read about case study writing help services provided by us to understand the experience and quality we provide. You can also contact us on WhatsApp +1-646-948-8918 to see samples
A Bomb in Your Pocket? Crisis Leadership at Nokia India (A) Case Study Details
This case addresses the theme of crisis leadership in a multinational enterprise in a powerful way, to help students internalize the critical challenges of a multinational company in an emerging market. In August 2007, a routine product feedback and defect analysis process identified a defective batch of batteries supplied by a Japanese vendor, Matsushita. India happened to be the recipient of the largest proportion of the defective batch. Nokia’s corporate communications team, based in Finland, in cooperation with the Indian team, responded with a customary global product advisory. Instructions were made available on the Internet for customers to diagnose a defective battery and get a free replacement. Nokia was shocked to see the antagonistic response from the Indian press to the product advisory and the ensuing mayhem that spread quickly through the country. The head of Nokia India and his team had to act swiftly to preserve the company’s hard-earned reputation and market share.Case A is set at a midnight strategy session at Nokia’s Indian headquarters to chart the way forward. Case B is a short version of what actually happened: how Nokia and the team successfully steered the organization through the crisis and not only survived but also used the situation to create new organizational capabilities.
Why us for A Bomb in Your Pocket? Crisis Leadership at Nokia India (A) Case Study Analysis Assignment Help with Solutions?
If you are looking for A Bomb in Your Pocket? Crisis Leadership at Nokia India (A) case study assignment or homework help, you are at right place as we have best experts to provide quality case study analysis for your case. Our A Bomb in Your Pocket? Crisis Leadership at Nokia India (A) case study analysis expert solves your case in scientific and professional manners covering all your points. We have professionals who have good expertise in case study analysis and solve in all management and finance subjects. They follow rigorous study and analysis to produce best results for your cases. You can submit our form by clicking here or WhatsApp us at +16469488918 to book your order. You can also request sample to check our quality.